Mandi Hix

Director of Web Services | Digital Experience Leader

I lead scalable, accessible web ecosystems that support large organizations, empower distributed teams and turn complex challenges into intuitive digital experiences.

About Me


Part strategist, part builder, always focused on creating systems that actually work for the people using them.

Profile

A little more info to help you get to know me.

  • Full Name:

    Miranda Hix (everyone calls me Mandi)

  • Current Position:

    Director of Web Services

  • Website:

    www.clemson.edu

  • Email:

    mandihix@gmail.com

I’m a web leader with over 15 years of experience building and managing digital experiences at scale. Currently serving as Director of Web Services, I lead a team of designers and developers while supporting a distributed network of web managers across a large university.

My work splits between strategy, design, and development. I focus on creating systems that are not only visually engaging, but also accessible, sustainable, and easy for teams to manage long-term.

I’m especially passionate about bringing structure to complexity. That can be through scalable templates, clear governance models, or tools that empower non-technical users to do their jobs well.

While I am naturally introverted, I thrive in collaborative environments and enjoy working closely with teams to turn ideas into practical, high-impact solutions.

Outside of work, I’m usually building something. It could be a Raspberry Pi project, a movie-accurate prop, or a full cosplay design.

Leadership and Impact

  • Lead a web services team of designers and developers supporting a university-wide web ecosystem
  • Oversee development and governance of CMS templates used across hundreds of sites
  • Partner with stakeholders across marketing, IT, and academic units to align digital strategy
  • Champion accessibility and brand standards across a distributed network of content editors
  • Train and support 100+ web contributors in best practices, usability, and content strategy
  • Drive improvements in user experience, engagement, and site performance through data-informed decisions

Core Capabilities

  • Web Strategy & Governance
  • Accessibility (WCAG) Leadership
  • UX & Information Architecture
  • CMS Architecture & Template Systems
  • Cross-Functional Leadership
  • Data & Analytics (GA4, Looker Studio)

Technical Expertise

  • HTML, CSS, JavaScript
  • PHP, MySQL, Laravel
  • Python
  • Bootstrap / Foundation
  • CMS Platforms & Integrations

What I Do


  • Web Strategy & Digital Experience Planning
  • CMS Architecture & Scalable Template Design
  • Accessibility & Compliance Consulting
  • UX & Information Architecture
  • Cross-Team Web Governance & Training

Portfolio


Web

15+

Years

in Web Development

200+

Contributors Trained

in Web Best Practices

University-Scale

Web Ecosystem

Supported

Hundreds

of Projects & Digital Initiatives

Delivered